Return Policy for 24Shopy.com
Last updated: [ January 01, 2024 ]
Thank you for shopping at 24Shopy.com. We appreciate your business and want you to be completely satisfied with your purchase.
Please review our return policy below.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
We also require a receipt or proof of purchase.
You have 1 to 2 Days from the date of purchase to initiate a return.
To initiate a return, please follow these steps:
Contact our customer service team at support@24shopy.com to request a return authorization.
Please provide your order number and details about the item you would like to return.
Once your return request is approved, we will provide you with a return authorization and instructions on how to return the item.
Please ensure that the item is securely packaged to prevent damage during transit.
Include a copy of the return authorization with the package.
Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria.
If the return is approved, we will initiate a refund to your original method of payment.
Please note that shipping costs are non-refundable.
Refunds may take 5 business days to process.
The time it takes for the refund to appear in your account may vary depending on your financial institution.
We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.
If you receive a damaged or defective item, please contact us immediately at support@24shopy.com.
We will work with you to resolve the issue promptly.
If you have any questions about our return policy, please contact our customer service team at info@24shopy.com.
We reserve the right to update or modify our return policy at any time.
Any changes will be effective immediately upon posting on our website.
By making a purchase on 24Shopy.com, you agree to the terms of our return policy.